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- Supervising Systems Analyst, Business Services
Description
ESSENTIAL FUNCTIONS:
To supervise multiple computer technology project work groups consisting of professional level and support staff members; and to analyze, research, recommend and develop complex hardware, software, network and telecommunication systems for Districts' user sections and departments
JOB SUMMARY:
The major job responsibilities are listed below. For more detailed information, please review the job description.
Under the direction of an Information Technology Supervisor, the incumbent will:
- Plan, organize, coordinate, and monitor work in support of IT software development, implementation, and maintenance
- Conduct business analysis to identify needs, define requirements, and recommend sustainable solutions for business problems that enhance operational efficiency
- Apply professional program/project management techniques in managing/implementing multiple project
- Assist in the development and continual improvement of IT project management standards
- Participate in the selection, evaluation, and discipline of employees supervised pursuant to established Districts' and Human Resources Department policies and procedures
- Assist in setting and achieving goals and objectives for the Business Services Group, aligned with Information Technology's mission statement and core functions
- Provide technical advice to professional staff and oversee their training
- Maintain knowledge of industry trends and changes in software and application technologies
- Build and maintain professional, trusted relationships with stakeholders across all Districts departments
NOTE:
This position may be eligible for telework in accordance with Districts policy; however, regular on-site presence at our administrative offices in Whittier, CA is required to support operational needs.
Requirements
MINIMUM QUALIFICATIONS
Candidates must possess all of the following:
- A valid California Class C driver license
- A bachelor's degree in computer science or a closely related field from an accredited college
- Status as Senior Systems Analyst with recent experience in systems analysis; OR Five (5) years of experience in computer systems analysis, including one (1) year of supervisory experience. A master's degree in computer science or a closely related field may be substituted for one year of non-supervisory experience
Desirable qualifications:
- Excellent planning, organization, and documentation skills, including the ability to prioritize tasks and manage multiple projects simultaneously
- Proven experience in business analysis and requirements gathering for software systems, as well as IT Project Management principles
- Strong analytical and problem-solving skills, with the ability to translate complex business needs into technical specifications
- Familiarity with: Business process modeling and documentation techniques
- The software development life cycle
- CI/CD methodology
- The continuous improvement process
- Ability to exhibit a client-first attitude and a curious mind
- Excellent written and communication skills in order to effectively interact with stakeholders at all levels of the organization
