- Career Center Home
- Search Jobs
- Analytics Manager - Technology Utilization & Customer Outcomes
Results
Job Details
Explore Location
Caterpillar Inc
Peoria, Illinois, United States
(on-site)
Posted
13 hours ago
Caterpillar Inc
Peoria, Illinois, United States
(on-site)
Job Type
Full-Time
Job Function
Information Technology
Analytics Manager - Technology Utilization & Customer Outcomes
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Analytics Manager - Technology Utilization & Customer Outcomes
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
Career Area:Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
This role is an opportunity to turn data into customer impact-helping shape how technology delivers measurable improvements in safety, productivity, efficiency. If you are motivated by connecting analytics to real-world outcomes and influencing how customers adopt, use and realize value from technology, this role offers a meaningful platform to make a difference.
Role Summary:
Leads the development and delivery of advanced analytics that translate customer technology adoption and utilization data into actionable insights, strategic recommendations, and measurable business outcomes. This role focuses on identifying how customers realize value from technology solutions, with deep analysis of outcomes related to safety, productivity, efficiency, and customer return on investment. By connecting field performance, customer behavior, and business impact, the role enables data-driven decisions that accelerate technology adoption and utilization and strengthen commercial execution and customer value realization journey.
What You Will Do (Job Duties):
- Provide KPI reporting on current performance versus ABP at overall and dealer level. Develop a transition plan to shift selected enterprise reporting activities to business partners while ensuring continuity and governance.
- Lead analytics that measure customer adoption and utilization of technology solutions, identifying trends, barriers, and opportunities to accelerate value realization.
- Develop actionable insights and strategic recommendations that connect customer behavior, machine performance, and technology usage to measurable business outcomes.
- Quantify customer outcomes related to safety, productivity, efficiency, and return on investment to demonstrate the value delivered by technology solutions.
- Partner with commercial, product, digital, and field teams to translate analytics into customer-facing narratives, adoption & utilization strategies, and value-based recommendations.
- Establish and communicate performance metrics, dashboards, and executive-level insights that guide decision-making.
What You Will Have (Core Skills):
- Business Statistics: Applies advanced statistical methods to interpret data, identify trends, and support data-driven business decisions.
- Products and Services: Understands technology products and services, their customer value, and how they connect to business outcomes.
- Analytical Thinking: Uses structured analysis, business intelligence, and predictive insights to solve complex problems and guide strategy.
- Innovation: Identifies new approaches, encourages creative problem-solving, and drives improvements that strengthen organizational performance.
- Design Thinking: Applies customer-centered design methods to define problems, test ideas, and improve solutions based on user needs.
- Emerging Technologies: Evaluates new technologies and applies them to improve business performance, productivity, and customer outcomes.
- Machine Learning: Applies machine learning concepts to identify opportunities, improve decision-making, and advance data-driven solutions.
- Programming Languages: Uses programming tools and platforms to develop, modify, and support analytics and technology solutions.
Top Candidates Will Also Have:
- Proven success leading analytics initiatives related to Digital & Technology that translate data into actionable business insights.
- Strong understanding of customer pain points and the ability to connect Technology solutions to measurable customer value.
- Technical solution orientation, with experience applying tools, data, and technology to solve business challenges.
- Experience leading or managing teams, with the ability to influence cross-functional partners.
- Curiosity and hands-on experience exploring AI, emerging tools, and new technologies to improve outcomes.
Additional Information:
- Work location: Peoria, IL preferred; Irving, TX will be considered
- Domestic relocation assistance is available
- Sponsorship/ISE will not be available.
- Travel for this role is up to 20%
Summary Pay Range:
$147,760.00 - $240,110.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position.
Posting Dates:
July 8, 2026 - July 18, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community .
Job ID: 85074522
For more than a century, Caterpillar has helped build a better, more sustainable world. Caterpillar Inc. is shaping tomorrow’s future as the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
Backed by one of the largest independent global dealer networks and financing services through Cat Financial, the company’s primary business segments: Power and Energy, Construction Industries and Resource Industries a...
View Full Profile
More Jobs from Caterpillar Inc
Business Intelligence Analyst
Morton, Illinois, United States
13 hours ago
Software Engineer
Peoria, Illinois, United States
13 hours ago
Senior Software Engineer
Irving, Texas, United States
13 hours ago
Jobs You May Like
Median Salary
Net Salary per month
$4,132
Cost of Living Index
62/100
62
Median Apartment Rent in City Center
(1-3 Bedroom)
$1,030
-
$1,570
$1,300
Safety Index
49/100
49
Utilities
Basic
(Electricity, heating, cooling, water, garbage for 915 sq ft apartment)
$165
-
$300
$211
High-Speed Internet
$50
-
$100
$70
Transportation
Gasoline
(1 gallon)
$3.26
Taxi Ride
(1 mile)
$2.75
Data is collected and updated regularly using reputable sources, including corporate websites and governmental reporting institutions.
Loading...
