Description

Posting Details

Posting Number

S15479P

Working Title

Change Management Lead

Department

EITS-Planning & Engagement

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

College/Unit/Department website

eits.uga.edu

Posting Type

External

Retirement Plan

TRS or ORP

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Work Schedule

Additional Schedule Information

Monday - Friday, 8am-5pm; occasional nights and weekends

Advertised Salary

Commensurate with Experience

Posting Date

07/21/2026

Open until filled

Yes

Closing Date

Proposed Starting Date

09/01/2026

Special Instructions to Applicants

• Prosci Certified Change Practitioner certification preferred. Prosci Certified Change Practitioner certification required within 6 months of employment.
• Please provide name and contact information for three professional references
• This is a full-time, on-site position
• This position is not eligible for work authorization sponsorship

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title

Project Management Pro-IT II

FLSA

Exempt

FTE

100

Minimum Qualifications

Bachelor's degree in a related field or equivalent and 2 years of professional experience

Preferred Qualifications

• Experience applying formal change management methodologies (e.g., Prosci, ADKAR , or similar frameworks)
• Experience in higher education or large, complex organizations
• Experience supporting enterprise technology implementations or large-scale organizational initiatives
• Familiarity with stakeholder engagement, organizational development, or internal communications strategies
• Experience collaborating across functional areas such as project management, communications, training, or IT service delivery

Position Summary

The Change Management Lead is responsible for leading and coordinating organizational change management efforts for Enterprise Information Technology Services ( EITS ) initiatives, enterprise systems, and services. This position focuses on assessing organizational readiness, understanding stakeholder impacts, and developing structured change strategies that support adoption, minimize disruption, and sustain long-term success. The Change Management Lead works closely with Planning and Engagement and other areas of EITS to ensure organizational change strategies are aligned with project delivery, stakeholder engagement, and end-user adoption efforts. This role emphasizes enterprise-level coordination, helping the organization sequence initiatives effectively, reduce change fatigue, and improve overall readiness for transformation. This role also supports organizational development efforts that strengthen internal alignment, including internal communications, clarity of mission and priorities, and overall organizational readiness for change.

Knowledge, Skills, Abilities and/or Competencies

• Demonstrated experience facilitating and documenting change management efforts necessary to ensure end user adoption.
• Excellent written, oral, and facilitation communication skills.

Physical Demands

Normal office environment

Is driving a responsibility of this position?

No

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Lead Organizational Change Management Efforts for EITS Initiatives and Enterprise Systems

• Apply structured change management principles and methodologies to support EITS projects, programs, and operational changes.
• Assess organizational readiness and identify impacts to people, processes, and workflows resulting from proposed changes.
• Develop and maintain change management plans that address stakeholder engagement, readiness, adoption, and reinforcement.
• Identify risks related to change fatigue, resistance, or disruption and develop mitigation strategies.
• Partner with Planning and Engagement and other areas of EITS to ensure change management strategies are aligned with project plans, timelines, and communications approaches.
• Support divisional awareness of cross-initiative impacts, identifying interdependencies and cumulative effects on stakeholders across the EITS portfolio.
• Capture lessons learned and refine change management practices to improve long-term effectiveness.

Percentage of time

35

Duties/Responsibilities

Develop and Coordinate Organizational Change Strategies that Support Adoption and Sustained Use

• Collaborate with service owners, project teams, and areas of EITS to align change strategies with training, accessibility, and adoption programs.
• Identify audiences impacted by changes and define stakeholder-specific readiness and engagement approaches.
• Provide guidance on organizational readiness, stakeholder needs, and change impacts to inform training and adoption efforts.
• Contribute organizational readiness indicators and stakeholder feedback insights to complement adoption metrics and programmatic assessments.
• Promote approaches that improve clarity, reduce disruption, and strengthen internal alignment across the organization.

Percentage of time

30

Duties/Responsibilities

Clearly and Professionally Communicate Change Impacts, Readiness, and Risk to Stakeholders

• Participate in meetings with leadership, project teams, and campus partners to discuss change impacts, readiness, and risks.
• Communicate risks, concerns, and recommendations related to organizational change in a timely and effective manner.
• Support development of materials that explain change impacts, set expectations, and promote stakeholder awareness.
• Coordinate with Planning and Engagement and other areas of EITS to ensure alignment across change, communication, and adoption efforts.

Percentage of time

15

Duties/Responsibilities

Support Alignment of User-Facing Materials and Continuous Improvement

• Partner with Planning and Engagement and service owners to ensure user-facing materials support change objectives and stakeholder understanding.
• Provide input on clarity, timing, and alignment of messaging and documentation with change strategies.
• Identify opportunities to simplify processes, reduce friction, and improve stakeholder experience during transitions.
• Leverage feedback, data, and insights to inform continuous improvement of change-related practices.

Percentage of time

10

Duties/Responsibilities

Support Organizational Development and Internal Alignment

• Support initiatives that strengthen internal communication, alignment, and shared understanding across EITS .
• Contribute to efforts related to organizational clarity, including mission, vision, values, and strategic priorities, ensuring alignment with change initiatives.
• Partner with leadership to identify internal communication gaps and opportunities to improve transparency, consistency, and engagement.
• Apply change management principles to internal initiatives that impact organizational culture, structure, or ways of working.
• Provide insight into organizational dynamics, helping leaders anticipate and address internal friction points during periods of change.

Percentage of time

5

Duties/Responsibilities

Other Duties as Assigned

Percentage of time

5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name

Stacy Boyles

Recruitment Contact Email

[email protected]

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter
3. List of References with Contact Information

Optional Documents